SRD SASSA Status Check

Checking SRD status is now easy and fast. Just enter your South African ID and mobile number in below form. Then click the Check Now button. You will get the all information of your current application status.

You will see one of the following statuses:

• Approved: Your grant is accepted, and you may see the payment date.
• Pending: Your application is still being checked.
• Declined: Your application was not accepted. A reason might be shown.

SRD Payment Date Schedule Of August 2025

The SASSA has announced the schedule of SRD R370 grant for the month of August 2025. If you are a beneficiary of SRD, then it is very important to stay updated. Moreover, you can check the exact date of your money easily.

Unlike other regular social grants given by the government, the SRD R370 has no fixed payment date. For August 2025 payments will begin later in the month for those who are approved. To find the exact date, regularly check your status.

Grant Month	Older Persons Grant	Disability Grant	Children’s Grant
January 2025	06/01/2025	07/01/2025	08/01/2025
February 2025	4/02/2025	5/02/2025	6/02/2025
March 2025	03/03/2025	04/03/2025	05/03/2025
April 2025	03/04/2025	04/04/2025	05/04/2025
May 2025	06/05/2025	07/05/2025	08/05/2025
June 2025	03/06/2025	04/06/2025	05/06/2025
July 2025	02/07/2025	03/07/2025	04/07/2025
August 2025	05/08/2025	06/08/2025	07/08/2025

Payday	Payment Date
Wednesday	20 Aug 2025
Thursday	21 Aug 2025
Friday	22 Aug 2025
Saturday	23 Aug 2025
Sunday	24 Aug 2025
Monday	25 Aug 2025

SASSA Status Check Methods

You can use our tool but there are updated methods to check your SRD status through official and other helpful options.

1. SASSA Official Portal

You can check your status by visiting the SASSA official portal. Here are the steps to check.

• Go to the official SASSA SRD website srd.sassa.gov.za.
• Look for the section of “Check Status” or “Check Status Online.”
• Enter your South African ID number and the mobile number you entered when applying.
• Click the “Submit” or “Check Status” button.
• Wait a few moments.
• Now, your SRD status for different months will appear on the screen.

2. By USSD CODE

• Open the Phone app on your mobile.
• Now Dial *120*69277# or *120*3210#, then press the call button.
• A menu will pop up on your screen.
• Choose the option that says “SASSA Status” or “SRD Status”.
• Now enter your ID number and phone number.
• Your SRD status for the current month will appear on your screen.

3. SRD Status By Using WhatsApp

• First save 082 046 8553 to your phone contacts. This is the official SASSA WhatsApp number.
• Start a new chat with the number you just saved via whatsapp.
• Type a word like “SASSA” or “Status” and send it to begin.
• SASSA will send you questions. Just reply by choosing the right options. You will have to give your South African ID number and the cellphone number you used when you applied.

4. SRD Status Check By Android App

• First, download the official SASSA app from a trusted source like the Google Play Store or Apple App Store. Make sure it’s the real SASSA app.
• Once downloaded, install the app on your phone.
• Open the app and sign up or log in if you are already a beneficiary.
• Go to the section of “Check Status”.
• Now, enter your South African ID number and the mobile phone number you gave during registration.
• Tap “Submit” or “Check Status.”
• Your R370 grant status will be shown on the screen right away.

5. SRD R370 Status Check By Visiting Office

• Use the official SASSA website or call their helpline to locate the office closest to you.
• Take your South African ID and mobile number.
• Visit the office on a weekday during working hours to avoid any struggle.
• Once inside, go to the help desk or information counter and ask to check your SRD R370 grant status.
• Share your ID number and cellphone number with the SASSA staff when asked.
• The staff will check the system and tell you if your application is Approved, Pending, or Declined.

6. R370 Status Check By a Phone Call

• Dial the SASSA toll-free number 0800 60 10 11 from your phone.
• Carefully listen to the instructions and select the option for the SRD grant or status check.
• You will be asked to enter your South African ID number and your registered cellphone number.
• The system or call agent will tell you the current status of your application,  whether it’s Approved, Pending, or Declined.

7. Check SRD Grant Status with an MTN SIM (No Data Required)

Checking SASSA SRD grant status using an MTN SIM is simple and easy. This SIM does not need any data as well as there is no need to have a smartphone.

Follow these steps:

• Dial the USSD code *134*7737# on your MTN phone.
• A prompt screen will appear, select the relevant option to check your grant status.
• Now enter your details by entering your South African ID number and mobile number.
• After submitting your details, your status will be displayed. The status may be approved, pending or declined and when the next payment is due.

SRD Grants Payday Checking Methods

The SRD R370 grant does not have any fixed payment dates like other Government grants. Every beneficiary has a different payday once the application is approved. This date is called a “Payday”. It shows when SASSA will send your money.

Here are the best ways to find your payment date:

1. Online SRD Status Check

• Use the form at the top of this page. Enter your South African ID number and cellphone number.
• Click “Check Status”. If your application is approved, you will see your payment date.

2. By Official Website

• Visit the official SASSA SRD website.
• Enter your ID number and the cellphone number.
• If your grant is approved, the site may show your payday.

3. Using WhatsApp

• Save the number 082 046 8553 to your phone.
• Send a message like “Status” or “SASSA” and follow the steps.
• You will get a reply with your status and payment date.

4. By using USSD Code 

• Dial *120*3210# or *120*69277# from the phone. 
• Follow the steps shown on your mobile screen. You may see your payday if it has been set.

IMPORTANT THINGS TO REMEMBER:

• SRD payments usually come at the end of the month.
• Your ‘Payday’ is the date when SASSA will send your payment. It can take 2 to 3 working days of processing.
• Check your status regularly. Paydays are added after approval. It’s better to check your status after the middle of the month.
• Only check your payment date through official tools or websites.

How To Do An Appeal On Decline

If your SRD grant application was declined. Then you have the right to appeal. You can make an appeal by following methods.

Online Appeal:

1. Go to the Appeal Website: Visit the official website. Then go to the appeal section to register your appeal. (https://srd.sassa.gov.za/appeals/appeal)
2. Enter Your Details: Type in your South African ID number and cellphone number.
3. Get the OTP Code: Now you will receive an OTP  code via SMS. Enter the OTP to log in securely.
4. Select the Month You Want to Appeal: Choose the month when your application was declined. You will now see the possible reasons why your application was declined.
5. Submit Your Appeal: Read the reason carefully for the decline. If you believe that it is incorrect, then click on “Submit Appeal”. Your Appeal will be submitted and reviewed by the department.

With a Help Of Lawyer

Find out why your application is declined

• Go to the official website. https://srd.sassa.gov.za
• Enter your South African ID number and mobile number you have entered when registering.
• Click on “Check Status”.
• You will see the specific reason your application is declined.

Talk to a Lawyer

• Contact a lawyer who helps with SASSA or government grants.
• You can also call Legal Aid South Africa for free help.
• Tell the lawyer about the reason for the application decline.

Let the Lawyer Help You Prepare

• Read your documents.
• Help you understand why your status has declined.
• Help write your appeal.
• Guide you through the appeal process.

Wait for the Result

• The appeal goes to a special SASSA Tribunal.
• You may get a final answer in 30 to 90 days.
• You will get an SMS when there is an update.

How To Check Your Appeal Status

If your SASSA SRD R370 grant is declined and you have submitted an appeal to the Independent Tribunal for Social Assistance Appeals. Then you can check your appeal status by following procedure.

• Go to the Appeals Website: Visit the official portal and go to the appeal section where you have submitted your appeal.
• Enter Your Details: Type in your 13-digit South African ID number and the cellphone number you used to apply for the grant and appeal.
• Get Your OTP: Click the “Send Pin” button. You will receive a code by SMS. Enter the code (OTP) to move forward.
• See Your Appeal Status: After verifying your code, the website will show your appeal result for each month you appealed. You may see:

1. Pending: It means that your appeal is still being reviewed.
2. Approved: Your appeal was successful and now you will get the R370 grant.
3. Declined: Your appeal is rejected due to specific reasons. 

IMPORTANT THINGS TO REMEMBER:

• Appeal decisions can take time. It can take 60 to 90 days as each appeal is reviewed individually by the tribunal.
• You can check your appeal status often. It will keep you updated.
• If your appeal status is still pending for a long time and there is no update. Then you can contact ITSAA directly. Plus, details are available on the appeal portal.
• The appeal can only be checked on the appeal portal. This portal is different from SRD Status check portal because it is totally assigned for appeals.

Reinstating Your SASSA Grant After an Appeal – What to Expect

If your SRD status is declined and you have submitted an appeal. The appeal sometimes takes time. Let’s explore what really happens.

• Review Process Time: When you make an appeal, it usually takes about 30 to 90 days for SASSA and Tribunal to review your submitted case.
• Why the Delay: Each appeal is reviewed manually to make sure that there are no mistakes in the original decision.This includes verifying your income, banking, and ID records.
• Notification: If your appeal is successful then you will receive  an SMS or update on the official portal.After approval  your grant is reinstated within 2 to 4 weeks.

How To Check Identity Verification For SRD Status

When you apply for the SASSA SRD R370 grant, your identity is verified. This means SASSA checks your personal information with the Department of Home Affairs (DHA) to make sure everything is correct. This step is very important to move your application forward.

Is there a separate Identity check?

There is no separate platform for identity verification. As your identity status is included in your main SRD application. You can check your verification by using the official SASSA Status Check platform.

What to Look For

Some messages you might see that are related to identity checks:

• “Pending DHA Verification”: It means SASSA is still checking your ID details with Home Affairs.
• “Identity Verification Failed” or “Referred”: This status informs that SASSA could not find your given information with DHA records.
• “Awaiting Identity Verification”:  Your identity is still being checked by the authorities.
• A long “Pending” status indicates that your identity verification is taking too much time.
  

What You Can Do

• Check Your Information: Make sure your ID number, name, and surname are exactly the same as on your South African ID. Sometimes small mistakes can cause problems.
• Update DHA Records: If you recently changed your name, and the DHA department has not  updated the information. Then the system does not find your information. You will have to fix that with DHA first.
• Contact SASSA: If your identity keeps failing even though your details are correct, the contact SASSA by calling at 0800 60 10 11 or visit your nearest office for help.

How To Change Or Update SASSA SRD Grant Payment Method

If you want to receive your SASSA SRD R370 grant through a different bank account or payment option, you can update your payment method by following these steps:

• Go to the SASSA Website: Visit the official SRD website. Scroll Down to the “How do I change my banking details” Section. Click on How do I change my baking details. It is usually found at the bottom on the web page.
• Enter Your South African ID Number: Type in your ID number in the space provided.
• Receive an SMS: SASSA will send you a unique link via SMS to your phone. Click the link to update your details. Open the link and choose your new payment method.
• Your bank account: Now enter the bank account number, bank name and bank type. 
• CashSend or mobile wallet options: This method is only applicable when you don’t have a bank account.
• Confirm & Submit: Check your information carefully then click submit. Make sure the bank account is in your name.

IMPORTANT THINGS TO REMEMBER:

• Only bank accounts registered in your own name will be accepted.
• If your bank details don’t match your ID, payments may be delayed or not processed.
• If you use a cellphone number for CashSend, make sure it’s registered to your name.

Eligibility Criteria

To be eligible for SRD grant the beneficiary must meet all the following Eligibility Criteria conditions.

1. The beneficiary should be a South African citizen, permanent resident, refugee, asylum seeker, or have a special permit holder.
2. Be 18 to 59 years old.
3. The beneficiary is not receiving any other form of income or financial support, including:

• No salary or wage
• No UIF (Unemployment Insurance Fund)
• No NSFAS funding (National Student Financial Aid Scheme)
• No other government social grant (like old age, disability, or child support grant).

4. Must be unemployed and have no regular income.
5. Not living in a government-funded or subsidized institution, like a prison or rehabilitation centre.
6. The person has a monthly income less than R624 (as per the current threshold).
7. Must have a valid South African ID and cellphone number for verification and communication.

SRD Statuses Means

Your SASSA status tells you the current stage of your SRD grant application. It shows exactly whether your application has been approved, declined or pending. When you check your SASSA status it tells about your grant application or whether you are going to receive a payment.

COMMON SASSA STATUSES:

• Approved: It shows your application is approved by SASSA and you receive a payment date.
• Pending: It means your application is still in process.
• Declined:  It tells that your application is not approved and it also gives a specific reason for decline.
• Reapplication Pending: It indicates that SASSA needs you to reapply or confirm your details again.
• Bank Details Pending: This status asks you to  submit or update your bank account or payment information.
• Cancelled: This status indicates that  application is cancelled by the department.
• Application Submitted: This means your application was sent successfully and SASSA has received it. Soon, the status may change to “Pending” or something else as they start reviewing it.
• Means Income Source Identified: It means that SASSA has confirmed how you earn money. It helps them decide if you still qualify for the SRD grant.

SRD Payments Delayed in Western Cape, Why?

Many beneficiaries in Western Cape are still waiting for their SRD grant payments. These delays caused real stress. But there are some reasons behind these delays.

Identity Checks: In order to stop frauds and scams SASSA has introduced new ID verification steps. If your ID number or banking detail is not found on record, the department puts the payment on hold. Furthermore you will receive an SMS with a link in which the department asks to verify identity.  If you don’t respond in 72 hours you could miss that month’s payment.

Card Swapping Issue: The SASSA department is upgrading beneficiaries from old gold cards to a new Postbank black card. If you don’t switch from old card to new card then you might not get the payment. But in Western Cape many beneficiaries have not been able to switch to a new card yet. You know why?

• There are not enough locations to get a new card.
• Some branches do not have full staff.
• Long queues and safety concerns also caused delays.

Long Queues and Limited Help: The recent survey shows that over 190,000 people in the province still need to change their old cards to new. But with a few branches and limited staff it’s impossible. Moreover, the active offices can handle a few thousand cards per day.

What You Can Do

If you live in Western Cape and are still waiting for grant payment then you can do the following steps.

• Regularly check your SRD status online on a website.
• If your identity is not verified then visit the nearest office to verify your identity.
• Make sure you have switched to a new black card. If not then visit a Postbank immediately.
• Keep your identity and bank details updated so you can get the payment without any delay.

OTP Not Received From SASSA – What You Can Do

Waiting for an OTP from SASSA and still not receiving can be sometimes frustrating, especially when you are applying, verifying your identity or updating your bank details. But there is no need to worry, here are some steps you can follow to fix it.

• Why you are not receiving OTP: There are some reasons behind it some of them are:
• Wrong Phone Number: If your registered number in the application is incorrect or the number has expired then SASSA cannot send an OTP on your mobile number.
• Poor Network Signal: The weak mobile network signals can cause the delay of OTP SMS delivery.
• Blocked or Spam Messages: Sometimes your mobile phone settings or mobile provider treats OTP SMS as spam.
• System Delays: SASSA systems might be overloaded especially during the peak hours.

What You Can Do About It

• Double check your phone number which is registered with SASSA. If the number is changed or expired, update it immediately on the portal.
• Sometimes network delays happen. So wait for a few minutes and try resending the SMS to get OTP. But remember do not send request messages too many times.
• If your message inbox is full, then your phone can reject new messages. Delete some messages and wait for a new OTP message.
• If your phone is on Flight Mode or Do Not Disturb mode then turn off this mode so you can receive the system messages.
• If you have a dual SIM phone, then ensure that the SIM registered with SASSA is in the main SIM slot and is active.

Why Haven’t Received Payment After SRD R370 Grant Approval?

If your R370 grant is approved but you have not received any payment. Then here is a simple explanation of what is the reason for the payment delay.

Why you are “Approved” but still not paid

1. No payday is assigned yet: Your status is approved but SASSA will not release any payment until a payday is generated. This issue normally happens when they are still finalizing bank verification or processing your payment day.
2. Banking details not verified: If your banking details are not found on records, the payment is paused until you update or verify your bank details again. Payments will not be transferred if your account is closed, inactive, or not in your name.
3. Postbank or Cash send option delays: If you choose a Postbank or Cash Send option then there might be a delay. This delay happens due to high demand, card migration issues, or ID verification pending.
4. System backlogs or delays: Sometimes the SASSA department faces some technical backlogs, especially after public holidays or system updates. This can delay the process of payment dates, even for approved grants.
5. You have not switched to the New Postbank Black Card: If you still use the old gold card, your payment may be blocked until you switch to the new black card, especially in regions like Western Cape.

Why Is My SASSA Status Still “Pending” After 3 Months?

If your SASSA status is still on Pending for several months it clearly means that your application is still in process or being reviewed. But there are some common reasons it might be taking longer than normal time periods.

1. Identity or Bank Verification Not Completed: SASSA works with other government departments to verify your details like ID number, bank details or more. If something is missing or your details are not found on records then your status is still pending.
2. Fraud Checks Are Ongoing: The government has introduced a fraud check process to make sure that only the needy persons will receive grants. This process usually takes time especially if your record is unverified for any reason.
3. Too Many Applications at Once: There are millions of applications for SRD grants. This specially begins at a new cycle or if there is a technical problem or there is a system update. 
4. You Didn’t Respond to a Verification SMS: If SASSA has sent a verification SMS for ID verification or some other verification and you did not respond in 72 hours. Your application is still pending. Always check your messages for SASSA alerts.

Can SASSA Block Your SRD Grant Without Notice?

SASSA can temporarily block your SRD grant at any time. In many cases they do it without giving notice.

Why Would SASSA Block Your SRD Grant?

1. Failed ID Verification: If your ID number is not found in Home Affairs records or the bank account is not on your name then SASSA will block your status until you verify these details again.
2. Change in Income Status: If the system detects that you are receiving income more than R624/month or if your employment status is changed. Then they may stop your payments. This can also affect UIF, NSFAS or other government grants.
3. Duplicate Applications or Fraud Detection: If your details are found to be duplicate or in some possible fraud or like someone is using your ID. then SASSA can freeze your grant without any notice and they will also investigate.
4. Inactive or Blocked Bank Account: If your bank account is closed, freezed or is not active, the grant cannot be delivered. The block would be blocked until you fix this problem.
   

But why without any notice?

The SASSA department does not always send an SMS or letter manually before stopping the grant. Sometimes the system automatically raises issues and blocks the payment. But its beneficiary duty is to regularly check the status on the official website or app to stay updated.

What You Can Do

• Visit the SRD Status Check page often.
• If status is blocked, then complete identity or banking verification.
• Update your personal and financial details through the SASSA portal.
• If you believe the block was a mistake, appeal online within 30 days.

How to Contact SASSA

If your grant is late or you want to update your details or want to make an appeal. The following instructions will show you easy ways to contact SASSA and get the help you need.

1. Toll Free call center (0800 60 10 11): This is a free number you can call to talk to a SASSA agent. You can ask about late payments, your application status, or how to fix things like wrong bank details. It’s totally free, so you don’t need airtime to call.

2. Email Support: Use an official support email if you have questions about regular SASSA grants like child support, disability, or old age grants, or if you need help with the R370 SRD grant. For example:

• My application was approved, but I didn’t get the money.
• I changed my bank account, but I have not been paid yet.
• My ID check is still in process and not moving forward.

3. Online Self-Service: You don’t have to wait in line or call SASSA. You can do many things yourself on the official SASSA SRD website:

4. Visit a Local SASSA Office: You can visit a SASSA office to talk to someone in person. This is helpful if you don’t have the internet, lost your phone, or have a problem with your ID. Just take your documents with you and explain the issue, so they will try to help you there.

5. Social Media: You can follow SASSA on Facebook or Twitter/X. They share news, payment dates, and sometimes reply to basic questions in comments or messages.

Frequently Asked Questions Regarding SASSA Status Check