SRD SASSA Status Check

To check your SASSA status, you can use the online SRD SASSA status check tool and avoid visiting the SASSA office or waiting in long queues on their helpline. Simply enter your registered 13-digit South African ID number and phone number to view your SRD grant status and payment dates.

The system allows you to check your R370 status. The authorities keep this tool updated so that you can instantly track the progress of grants.

Worried about your SASSA grant status or this month’s SRD R370 payment? Don’t stress this all-in-one SASSA Jam packed guide will help you apply and track your status the right way.

From checking payment dates to decoding what “pending” or “declined” means and even how to appeal a rejected application we’ve provided 100% working methods in the sections below.

Whether you prefer using the Moya app, USSD, WhatsApp, or visiting an office, SRD-SASSA.org.za covered every option you can rely on.

Check Payment Dates For SRD R370  

SASSA SRD grant has increased from R350 to R370. The payment schedule for June 2025 has been released. Payments will be made between June 20 to June 27 2025. You can use SASSA status checker tool to track your application and make sure you receive your amount on time.

Grant Month	Older Persons Grant	Disability Grant	Children’s Grant
January 2025	06/01/2025	07/01/2025	08/01/2025
February 2025	4/02/2025	5/02/2025	6/02/2025
March 2025	03/03/2025	04/03/2025	05/03/2025
April 2025	03/04/2025	04/04/2025	05/04/2025
May 2025	06/05/2025	07/05/2025	08/05/2025
June 2025	3/6/2025	4/6/2025	5/6/2025

The SRD R370 grant dates are not fixed. Most people receive their payment after the second week of each month. So, keep checking your SRD status monthly to know your approval date.

Payday	Payment Date
Monday	23 June 2025
Tuesday	24 June 2025
Wednesday	25 June 2025
Thursday	26 June 2025
Friday	27 June 2025
Saturday	28 June 2025
Monday	30 June 2025

What Is SASSA?

The SASSA is an abbreviation of the South African Social Security Agency. It is a government organisation that gives money, called grants, to people who need help. 

Following individuals are eligible for SASSA grants:

• Old people.
• People with disabilities.
• Children who need help and care.
• Families who are living below poverty level.

What Is SASSA SRD Grant?

On behalf of the Department of Social Development in South Africa SASSA is responsible for administering and distributing social grants. These grants are a specific amount of money to help those in need. 

Millions of South Africans rely on these grants as the only source of income and financial support.

Due to the devastating conditions of people in COVID-19 the South African government introduced the special Social Relief of Distress (SRD) grant in 2020. This was introduced to provide temporary support to unemployed individuals, who did not have any other source of income. 

The basic grant is 370 (previously it was 350) including other social grants. 

What Is SASSA Status Check?

With the SASSA Status Check, grant applicants and beneficiaries can check whether their applications or payments have been approved or not. 

With a SASSA Status Check, you will know about your application status, i.e. 

• If it is still under review.
• It has been granted
• It has been refused.
• It has been rejected. 

Grantees can use the Status Check to observe their application’s progress and be informed when payments will be issued monthly. This clarifies things and comforts those applying for grants.

What Are the Types of SASSA SRD Grant?

The African government offers 8 different SASSA grants.

SASSA aka South African Social Security handles the provision of various social grants to assist people requiring support. By giving these grants, money is offered to protect the elderly, people with impairments, children, and veterans. 

If you want to apply for these grants, you must be a:

• South African citizen
• A permanent resident, or 
• Have formal refugee status.

SASSA will take 7 to 14 days to check and process your application. If your SASSA found your applications valid they will approve it and you will receive a message on your cell phone.

How to Check Your SASSA Status Online – Quick & Easy Guide 

Here are a few essential methods to keep in mind to check your SASSA status:

1. How to Check SASSA Status Online

You can check the SASSA status online. It has a well-established official website from where you can check its status.

1. Step 1 is to search the SASSA status check on the official website. In case you are unable to find the website, here is the link http://srd.sassa.gov.za/ 
2. Step 2 is to provide the information required. The website will ask you to enter your correct information, like a 13-digit ID number and phone number.
3. Step 3 is to click on status check. Find your information for the updated SRD grant for March 2025.
4. The progress of your application will be shown. Telling you its current status i.e., it’s pending, approved, rejected, and more.
5. To help you further, an explanation is provided below the status guiding you about what your status means and what you have to do next. 

Tip: The ID number and phone number should be the same as on the initial form.

2. Find Through WhatsApp 

This is another easy way to check the latest payment status of SRD via WhatsApp. 

1. You can send a message on the SASSA WhatsApp number 0820468553.
2. Open this provided number and ask your question. 
3. It will send you multiple options to choose from. You have to select the information related to the SASSA Status Check. 
4. It will send you a form asking for your information, like your ID number and phone number. Then send it back. 
5. It will then send you a response with your latest information about the status of the SRD payment.

3. Get SASSA Status Check through SMS

You want to check the SRD payment date? Then do it through SMS.

1. Step 1: Open the messaging App.
2. Step 2: Type Status, then type a space, and then type your ID number.
3. Step 3: Send this message to 32555. You will then receive your updated SRD payment date within a few minutes.

4. Get Updates About SASSA Payments through Call

If you don’t understand the messaging or online services. Then you can availof their call service.

1. Open your phone and dial 080 060 1011.
2. On call, you will hear a voice message about your ID verification. Just enter your correct ID while you are on call.
3. Once they receive your ID number they will update you about your latest SRD payment status.

5. Moya App Is Another Method for Check SASSA Status 

You can also use the Moya App to check the SRD payment dates. 

You must be wondering what the Moya App is.

It’s a data-free application that allows you to access SASSA services and check the payment status. The good thing about this app is that it does not consume any mobile data, as mentioned earlier.

Here are the steps to follow to utilize the services of the Moya App:

1. Search the Moya App on your Android phone’s Play Store. If you are an iPhone user, you can also get this app on the Apple App Store for iOS devices.
2. Click on the download button present under the App. Then wait for a few seconds until the app is downloaded.
3. Click on the Install button; it will take just a few seconds to install.
4. After the app is installed, open it and you will see multiple options on the menu. Click on the “Services” option.
5. Then again, you will see more options. Among the,m click on the “Status Check” option on the App. Provide your ID number here and check your SASSA status.

6. Offline Method for Easy Verification of SASSA Status 

If you don’t understand any online methods to check your SASSA status, don’t panic. Here is another method to help you check your SASSA status. Visit the nearest SASSA regional office and follow these steps below:

1. Visit the nearest SASSA regional office near you and mention your queries.
2. They will ask for your ID and phone number. You also have to keep in mind your SASSA application date. The office staff in the regional office will also ask about it. 
3. Once they complete the verification process, you can ask them about your SASSA payment status. They will provide you with all the necessary information.

Tips: To avoid delays and inconvenience, take the necessary documentation along. The officials might ask you to show them during the verification process.

7. Check SAASA Status by Call Centre

You can call the SASSA call centre and talk to their representative, and know about the SASSA SRD Status Pay day update. 

You can call on SASSA Toll Free Number: 0800 60 10 11

8. Check SASSA Status by USSD

You can check your USSD status for SRD R370 by dialling *134*7737# from your cell phone. This number can be dialled to check all other SASSA grants except the SRD R350.

For SRD R350, you can dial *120*3210# or *120*69277# to check your balance and status.

A Step-by-Step Guide To Send SASSA Appeal Online 

• Step 1: Go to the SASSA SRD website: http://srd.sassa.gov.za/ 
• Step 2: On the website home page, click on the “Appeal” button.
• Step 3: Enter your South African 13-digit ID number and phone number. Ensure you enter the same number that you provided when submitting applications.
• Step 4: You will receive a PIN code via SMS.
• Step 5: To verify your number, enter the PIN on the website.
• Step 6: Select the month when your application was rejected. You have to send a separate appeal for every month your application was dismissed.
• Step 7: You have to upload necessary documents like:

Proof of your present address. Bank statement of the last 6 months.

• Step 8: Write a brief reason why you are appealing. For example: I lost my job, I have no other source of income. I am the only breadwinner of my family.
• Step 9: Once all the information is provided, Click “Submit” to send your Appeal to SASSA.

How to Check Your Appeal Status?

• Just visit the SAASA appeal status check page. Click on the link https://srd.sassa.gov.za/appeals to visit the page.
• Enter your 13 digit ID number and phone number.
• You will receive an OTP code form SASSA on your mobile phone.
• You will see your appeal status on the screen.

Tips to Keep in Mind Before Applying for Reinstate or Appeal

• The ID number and phone number should be the same as that in application.
• Appeal can only be applied once a month.
• Documents should be complete, clear and easy to read.
• The online method is best to appeal. Do not use SMS or email as they are not accepted.  

What is The Eligibility Criteria to Qualify for SASSA Grant? 

Only those can qualify for SASSA grants who fulfill following criteria mentioned by the SASSA officials. 

Child Support Grant 

If you are needy you can apply for a grant to raise your own child or the child you look after. Here are the important details you should know:

Pre-requisite To Qualify 

• Be the main caregiver of the child (e.g. parent, grandparent or a child over 16 years old who is leading a family). In case you are not a parent of the child, you have to prove that you are the main person taking care of the child by submitting an affidavit by a police officer, a report by a social worker, an affidavit by the biological parent or a letter by the principal of the school that the child studies.
• Be a permanent resident or a South African Citizen.
• Earn more than R52800 per year and you are single. Your income must not exceed R105600 per annum if you are married.
• The child must be under 18 years old.
•  The child should not be in care of any state institution.
• The child must be living with the primary caregivers who are not paid to look after the child.
• You and the child should be residents of South Africa.
• You can get this grant only for 6 adopted children. 

How Much Grant You Will Receive? 

You will receive R560 a child per month. The top up will be R280.

How Will You Receive Payment?

Here are the methods through which you can receive payments:

• Cash at a specific pay point on a fixed date and day.
• Electronic deposit in bank or Postbank account.
• Through an institution acting as administrator of the grant.

Note: In case you can not collect the money personally, you can assign a procurator at the SASSA office, or authorize someone to collect the grant on your behalf by granting him/her power of attorney.

Review of Child Grant 

SASSA has authority to decide whether the grant of the child has to be reassessed. This decision will be based on your income as reported during your application of the grant. Three months before the date of the review or the date on which the life certificate (evidence that you are still alive) is due you will be notified. In case you get your money at the bank, an institution or procurator, you must complete a life certificate of the child at the SASSA offices annually.

For more information click: SASSA official link 

Older Person’s Grant

This grant is for industrial aged 60 or above. An old grant provided so the senior citizens can fulfil their basic requirements.

Pre-requisite To Qualify

• You should be a South African Citizen, a refugee or a resident.
• You live in South Africa.
• You should not be receiving any other social grants.
• You should not be in care of a state institution.
• Your annual income should be not more than R86280 if you are single and R172560 if you are married.
• Your assets should not be worth more than 1227600 if you are single. It should not exceed R2455200 if you are married.

How Much Grant You Will Receive? 

You will receive R 2310 per month as a maximum. And if you are above the age of 75 years, you will receive R2330. 

How Will You Receive Payment?

Here are the methods through which you can receive payments:

• Cash at a specific pay point on a fixed date and day.
• Electronic deposit in bank or Postbank account.
• Through an institution acting as administrator of the grant.

Condition In Which Grant Is Suspended 

The under mentioned may lead to the suspension of your grant:

• When your situation varies.
• As a result of a review and when your grant is reviewed and you do not co-operate
• When you cheat or lie about yourself in case an error happened in approving your grant.

When Will the Grant End?

The grant will expire when:

• Pass away.
• Are placed in state institutions.
• Do not claim it for three months in a row.
• Not available in South Africa.

Note: If you are admitted to an institution that has a contract with the state to take care of you, the social grant is cut down to 25 percent of the maximum amount of the grant. This will commence in the fourth month after your admission in that institution. The lesser grant is re-instated effective as soon as you are released from the institution.

What to do If Your Application Gets Rejected? 

Visit the South African Social Security Agency (SASSA) office closest to your place of residence and take the following:

• Your 13 digit bar-coded identity document (ID). In case you do not have an ID.
• You have to fill an affidavit on a regular SASSA document in presence of a Commissioner of Oaths that is not a SASSA employee.
• You have to carry a sworn statement by a worthy individual (such as a councillor, traditional leader, social worker, minister of religion or school principal) to affirm your name and age.
• Your fingerprints will be taken by the SASSA official. 
• Your application will be forwarded to the Department of Home Affairs to apply and obtain the ID during the processing of your application. Failure to receive an ID will result in the suspension of your grant.
• Evidence of your marital status (where necessary).
• Evidence of residence.
• Evidence of your income and/or dividends (as applicable).
• Evidence of your assets such as the value of your property.
• Evidence of your personal pension (as any).
• Your bank statements over the last three months.
• A copy of your membership of the Unemployment Insurance Fund (UIF) (‘blue book’) or a discharge certificate of your last employer, in case you were gainfully employed.
• In case your spouse passed away in the past five years, a copy of the will, and the first and final liquidation and distribution accounts, where necessary.

Note: In case you are above the age or are unwell to travel to the office to make an application, a family member or a friend can make an application on your behalf. The individual ought to accept a letter of yours and/or a medical note indicating the reason why you are unable to go to the office.

• Fill the application form in the presence of a SASSA officer (please note that the application form can only be filled by you as an applicant or a SASSA official). You will be interviewed by the officer and informed whether you are eligible for the grant.
• Keep the receipt as a proof that you applied.

How to Deal With a Rejected SASSA SRD Grant Application?

If your application for the SASSA SRD grant got rejected, you should still not worry. You can request that SASSA reconsider your case by sending an appeal online. The process is called “reconsideration”. You can also appeal if the ITSAA ( Independent Tribunal for Social Assistance Appeals) rejects your appeal. It is necessary to appeal within 90 days.

What Documents Are Required for Appeal or Reinstatement?

You will need an official SASSA Appeal form, available on SASSA website. You will also have to provide supporting documents like:

• Identification document.
• Proof of income.
• Medical reports.
• Proof of residency.
• Birth certificate, other relevant information.

What to do If Your Application Gets Rejected? 

If you don’t qualify and your application gets rejected, SASSA will write to you, explaining why you have been unsuccessful in your application.

You may challenge the decision to the Minister of Social Development at the national office of the Department of Social Development in case you do not agree with it. You can also make an appeal within 90 days after receiving information that your application has been unsuccessful.

• To process an application it will take up to three months.
• You will be paid from the date you applied, in case your grant is approved.

What Are the Steps to Reinstate Your SASSA SRD R370 Grant? 

The SASSA program allows you to reinstate the grant. If you have cancelled the grant before because you got the job, but now again you are jobless then you can submit an application and regain the grant. Here are steps you have to follow:

• Visit the SASSA Website: http://srd.sassa.gov.za/
• Enter your 13 digits ID number and phone number.
• Click on “Send Pin”. 
• You will receive an SMS on mobile bearing OTP. You have to enter this apin to proceed.
• Then choose the reason to reinstate: for example: I don’t have a job anymore or I cancelled by mistake.
• Then click confirm.

Explaining SASSA Status Code Meaning

Status	Meaning	Solution
Application Complete	You as applicant completed the reapplication process. You will be verified every month for the SRD R370 Grant.	You need to check the verification and payment status every month on SASSA official website.
Pending Bank Detail	It means application or reapplication was submitted with no or incomplete banking details.	The applicant have to submit complete banking details through the official SASSA website.
Pending Reapplication	No reapplication received or incomplete application received.	The client is supposed to send a complete application via official SASSA website.
Pending Period	It means the application or reapplication was received successfully but the verification of the application for period is underway or pending.	The application need to keep checking the status to get updated information.
Approved Period	The application got approved for that specific period.	Applicant has to check the pay day field to know when they will receive grant. If no pay day is approved this means no payment has been processed.
Declined Period	The application got declined for the specific period.	The client can submit a applications for reconsideration through the website. If they feel the reason for decline was invalid.
Cancelled	The applicant grant is cancelled.	If the applicant feels the reason for cancellation was invalid. They can reapply. They can reinstate via SASSA official website
Income Source Identified	SASSA found that you have some income or money coming in, so you were not approved.	If the income was old or just one time, submit an appeal. Attach your bank statement to show it’s not regular income. Make sure to appeal within 30 days on the SASSA website.

Why Should Applicants Check SASSA Status Regularly?

It’s mandatory to keep a regular check on SASSA status. Here are the reasons:

• Get Regular Updates: By checking the status, you receive the latest news on your grant application, so as to avoid unnecessary delays.
• Understanding Reasons for Delays: Anytime your application is pending or declined, you will get an explanation that you can explain. 
• Keep A Check on Payment Timelines: Keep a track on payment details to manage your finances.
• Keep A Track on Reapplication or Appeal: Keep a regular check on dispute or request you have applied.
• Keep the Personal Information Updated: Keep your personal information and bank details updated to avoid any delays.
• Stay Informed: It’s necessary to stay informed about any informed upgrade or change. So you don’t face payment delays.
• Plan Future Actions: The regular SASSA status check allows you to take necessary actions in case of delayed or declined payments.

Tip: Checking your SASSA Status online frequently enables you to make decisions regarding any issue timely.

What Are SASSA Self Service Options?

Apart from keeping a check on your status, you can also make use of the helpful tools in the SASSA portal.

• Update your personal information frequently.
• Change your contact details if required.
• Update new bank account in SASSA portal.
• You can check and download payment receipts.
• Allow access to digital grant vouchers.
• Track the SRD voucher status.
• Lodge applications in case of disputes.
• Submit documents and feedback.

Tip: When you sign up on the portal, you can easily keep track of your grant information online. Biometric ID improves the security of a system.

What Is Eligibility Criteria for SASSA SRD Grant? 

In order to get the R370 (previously R350) SRD grant, you need to finish the application process successfully and fulfill all the eligibility requirements set by SASSA.

Here are the important requirements:

• Applicants should be a South African citizen. Also the applicant should be a permanent resident or a refugee.
• The age bracket is 18 to 60.
• Applicants have to be unemployed.
• Applicants are eligible only if they do not receive any other type of social grants.
• If monthly income is below 370 (previously 350)
• The applicant should not receive any support for other COVID-19 funds.

What to Do When SASSA Official Website Is Down?

Sometimes, applicants may face issues opening the official SASSA website. If the link is down or the site is overloaded, it may not open properly. In such cases, you can use alternative methods to check your status, such as the Moya App, SMS (082 046 8553), WhatsApp (082 046 8553), USSD code (1347737#), SASSA Call Centre (0800 60 10 11).

How to Avoid Scams Related to SASSA?

To avoid scams the beneficiaries should always be aware, should verify information independently, and never share personal details unless necessary.

Follow these tips to stay safe and informed:

• Contact SASSA on toll free number 0800 60 1011 or email at GrantsEnquiriesMP@sassa.gov.za to verify any information that reaches you.
• Never share your personal details with any unofficial person. Details like ID number, bank details, or other confidential data. 
• Be careful about calls or emails requesting your personal details.
• Avoid clicking on suspicious links claiming they are from SASSA officials. 
• Always login to the official SASSA website instead of clicking the links.

Corruption Reporting At SASSA 

If you witness any corruption acts at SASSA, you can report it immediately to the authorities to help fight fraud.

The incident of fraud includes:

• Bribery.
• Fake grant approval.
• Application processed for ineligible beneficiaries.
• Newport.
• Misuse of funds.
• Grant Shopping.

Hotline to report SASSA Corruption: you can anonymously report corruption on hotline 0800 701 701

Ensure you are providing accurate details of the fraudulent incident. If you can not make a call or visit the authorities physically you can also inform online via tip-off form.

Rooting out corruption is mandatory. As it will allow the authorities to provide funds to those in need and highly eligible.

Contact Details to Reach SASSA 

If you need to speak to an SASSA agent regarding your status check or any other queries, you can contact the following numbers from Monday to Friday 8am to 4pm South African time zones. 

• Toll free call centre: 0800 601 011
• WhatsApp Support: 082 046 8553
• Email: grantenquiries@sassa.gov.za 
• Find the location of the SASSA office and visit.
• Twitter: https://twitter.com/OfficialSASSA
• Facebook: https://www.facebook.com/SASSANewsZA

SASSA Website and WhatsApp Accessibility Options 

SAASA Website:

Is design to be accessible with features like:

• Clear navigation and labelling.
• Adjustable font size.
• Enabling users to use screen readers and other assistive technologies.

WhatsApp Accessibility:

• To get accessibility features WhatsApp relies on phone operating systems.
• Users need to enable voiceover on their Android or iOS devices. 
• WhatsApp support accessibility options like:

• Screen readers
• High contrast themes
• Personalised fonts
• Live transcribe 

Get in touch with SASSA by your preferred means to ask about or solve any challenges you face with your grant application.

Frequently Asked Questions Regarding SASSA Status Check