Need Help

Some helpful tips for appealing to your SASSA benefits application:

  • You have between 30 to 90 days to appeal
    • Appeals made more than 90 days after the initial declination will automatically be rejected.
  • Appeals must be made to the Independent Tribunals for Social Assistance Appeals (ITSAA.)
  • Scrutinize all information you submitted on your previous application for discrepancies.
    • You want to make sure that all information submitted on your appeal application is complete and accurate.
  • You can update your application here
    • That will ensure that payments will be sent to the right place if your appeal is approved.
    • Click on the saved button when you’re finished with your changes. You’ll go right to the SASSA main page.
  • You’ll need to check the confirmation box to confirm that you have read and understand the clauses in the Declarations and Consent Documents.
  • Select the “submit’ button and seek out the confirmation message
    • You’ll know that your application was submitted successfully when you see the confirmation message.
  • Note that you’ll need to submit your appeal request in the month that your application was declined to maximize your chances of receiving benefits.
This website is not affiliated with SASSA in any way and does not collect any user data. For accurate information, please visit the official SASSA website: srd.sassa.gov.za