Your R370 Grant Application Is Declined: What You Can Do, Solution?

SASSA status showing declined? Wondering why your R370 grant payment has not been approved? No worries, you can check and fix the issue easier than you think. 

Here is a simple step-by-step guideline on why your grant declined and how you can get your grant back on track? But first, you need to understand the concept of grant declined or declined SASSA appeal

When you first apply for any SASSA grant, and your application is rejected due to any reason, then it will be known as a declined application. Moreover, if you apply for reconsideration of your application within the next 90 days of rejection and still get rejected, this is called a declined SASSA appeal. 

After understanding the concept, let’s move on and discuss more about the Sassa declined status.

What Does SASSA Declined Status Mean?

First, visit the official website to check your SASSA status. Enter your South African ID and Phone Number to find out the current status of your grant. 

If the status shows “ declined “, take it easy. SASSA checks every application carefully to make sure only the eligible people get the grant. Even a small mistake or incorrect information may lead to a decline in status. 

You may fail one of the verification checks or may not be eligible for the grant based on eligibility criteria set by SASSA. If you are eligible for the grant, or your application is rejected. You can take action or submit an appeal for your application. 

First, we will discuss the reasons for the decline and then will guide you on how to fix the issue.

Top 10 Common Reasons Why SASSA Grant Are Declined

SASSA has the right to decline any application. Here are some common reasons behind the declined application status:

Identify Verification Failed 

Your application may be declined if your identity verification fails. In most cases the personal details you entered do not match with the official record of the department of home affairs.

This happens due to simple mistakes like a misspelled name or incorrect ID number. Double-check all your personal information before submitting it to avoid any difficulty.

Another Income Source Was Identified

SASSA  strictly checks the eligibility criteria, as the grant is only planned for unemployed South African citizens. They also check and review your bank details, including small transactions. 

If Sassa finds an alternative income source above R595 per month or an annual income of R350,000, your application might decline. Make Sure all your information is accurate or up to date before applying. 

Receiving Aid From NSFAS 

If you are receiving any financial Aid or are registered with the National Student Financial Aid Scheme NSFAS, then you are not eligible for the R370 grant provided by SASSA. 

Receiving UIF Funds

Those who receive the Unemployment Insurance Fund (UIF) will be considered as an alternative financial support. Therefore, you will not be eligible for the SRD  grant. 

SRD Grant Age Requirements 

  • SASSA approves the grant for those whose age is between 18 and 60 years old. 
  • Applicants who are under the age of 18 are not eligible for the grant. As they are supported through other child support or welfare programs. 
  • Similarly those who are over 60 also do not qualify for the SRD grant. But don’t worry; there are pensions and other social programs designed especially for senior citizens. 

Marked As Deceased On DHA 

If the applicant is registered as deceased in the Department of Home Affairs (DHA ) record, this will cause a disqualification from receiving the grant. 

Other Jobs or Businesses Detected

If you are employed by the government or running your own business, your application will be declined by SASSA. 

SASSA clearly stated that the R370 grant is only for individuals who are unemployed or have suffered from COVID-19 disasters. If you don’t meet these conditions, your application will be rejected for sure. 

Already Receiving Other Grant

If you are receiving any other social grant or government allowances, you will not be eligible for the SRD grant.

SA Fraud Prevention Service (SAFPS)

If SASSA finds suspicious or mismatched information, your application may be declined. His usually happens when your details are linked to a fraud case or find suspicious  information. 

Grant Repayment Required 

If you received the grant in the past while you were not eligible, you will be declared a debtor by SASSA. To apply again, you must first repay the amount; then, you will be allowed to reapply for the grant.

Fix Your SASSA Status Check Declined

The best step is to understand the reason behind rejection. Sometimes, SASSA clearly mentions the reason, and sometimes, it does not, depending on a small mistake or incorrect information in your applications. 

The smartest solution is to carefully review and recheck all your information before submitting. 

Once you identify the true reason behind your grant declined, congratulations you are one step closer to getting it approved.  

Submit An Appeal For Reconsideration Of Your Application 

First, make sure you are eligible for the SRD R370 grant and that your application was declined due to an error or system mistake. 

You have the right to submit an appeal to the Department of Social Development to reconsider your application. One thing to remember: you only have 90 days to apply for reconsideration after receiving a declined status. 

Easy Steps To Appeal For The SASSA SRD Grant 

Here is an easy and simple guideline to appeal online 

  • Visit the SASSA website 
  • Choose and click on the appeal section 
  • Input your ID and phone number used while applying 
  • Sassa will send a PIN code on your phone 
  • Enter the PIN code sent by the SASSA official 
  • Choose the month you want to appeal for 
  • Provide a valid reason why your grant was declined
  • Review all the information before submitting 
  • Click on the submit button to send your appeal

How Much Time Does It Take For SASSA To Approve Your Appeal?

It usually takes between 60-90 days to process your appeal . SASSA has to deal with millions of applications each day, which may cause a little delay in appeal approval. Wait patiently, keep checking your appeal status and stay updated on your grant. 

Check your SASSA Appeal Status 

After submitting your appeal , Want to check updates. SASSA offers two easy options to check your appeal status quickly and easily.  

Check Appeal Status Online 

If you want to check your appeal status online. here is a step by step guide 

  • Visit the official SASSA website 
  • Go the the appeal section 
  • Input your ID and phone number used when applying 
  • Then click on the check appeal status button 
  • Enter your details accurately 
  • Current appeal status will be displayed on the screen 

Check Appeal Status Offline 

If you can not check your status online. don’t worry, call the SASSA call center at 0800 601 011. SASSA representatives will ask for your ID and phone number. Once you provide the information,  they will help you in checking your appeal status.

F.A.Q

Why was my R370 grant application declined?

Your application may be declined for several reasons, such as identity verification issues, having an income over R595, or being registered for another grant.

How can I check the status of my R370 grant application?

You can check the status of your application on the official Sassa website by entering your ID number and other required details.

What should I do if my application is declined?

If your application is declined, you can apply for a reconsideration appeal within 90 days. Make sure to correct any mistakes in your application.

How do I apply for a reconsideration appeal?

To apply for a reconsideration, visit the Sassa official website, fill out the appeal form, and provide your ID number and phone number.

Can I get help if I am not sure why my application was declined?

Yes, you can contact Sassa’s customer service for assistance in understanding why your application was declined and how to resolve any issues.