Steps to Take if Your Application is Denied

As strange as it may sound, you should verify with the UIF to check if the SASSA administration owes you money. Do that by going on uFiling website. It’s the South African government’s official website for checking and claiming your UIF benefits. You’ll need to fill out a UIF application on the official uFiling website to claim any money owed to you.

You can reapply for the R350 grant once your UIF funds are completely exhausted. Reach out to the UIF department via phone at 0800 030 007 or through email.

If the UIF Department doesn’t owe you any money, then double-check your SASSA application for any discrepancies, errors, or omissions. Visit this website to do that. You’ll need to click on the Save button once you’ve completely reviewed your application and are sure that it’s accurate and up-to-date. You’ll be taken to the SRD DSD Appeal Electronic Platform to lodge your appeal.

Steps to Take if Your SASSA Application is Declined

  • Determine the reason(s) why SASSA declined your application.
  • If you want to appeal your declined application online, do the following:
    • .Input the phone and ID Number that you used when you applied for SASSA benefits in the appropriate fieldsNow, ask for a PIN. You’ll receive it on your registered numberEnter the PIN after you receive it and choose the month that you want to appeal benefits for.
    • Select the reason (from the list mentioned) you want to appeal your benefits.

You’ll need to wait to learn what the outcome of your appeal is.

You’ll Need to be Patient

Remember that it can take the SASSA department up to 90 days to make a decision regarding your application. While waiting, the SASSA department may request one or more of the following from you, depending on the type of grant you applied for.

  • You may be asked to submit documentation proving that you are unemployed and in dire need of financial assistance if you are applying for the SRD R350 grant.
  • You may need to submit the results of a physical medical exam if you are applying for the Disability or Dependency care grant.
  • You may be asked to submit an affidavit if applying for a Child grant.
  • You may be asked to submit documents verifying your income and assets if you are applying for the Old Age and War Veterans Grant.

It’s Necessary to be Updated Regarding Developments

You’ll need to stay in the loop regarding developments of your SASSA benefits status. It’s easy to do if you do the following:

  • Go to SASSA’s website.
  • Go to the Status check. It will be the first tab you see and it will be called “SASSA Status Check Online”
  • Input your details including your South African ID, and your phone number. The SASSA department won’t reconsider your application appeal without this type of information.
  • Now, check your status. You do that by selecting the Check Now button. You’ll see your updated status after clicking on the button.

You’ll know if your appeal has been approved right away if you check status updates consistently. Remember that SASSA has designed the appeals process to only take up to 90 days. You’ll get a status check update for the month that you’re appealing your application for.

You May Need Some Help

You will need to reach out to the SASSA complaints department if you have issues with having your appeal approved. The number to call is 080 060 1011. You’ll need to have your application appeal ID ready to give to them. Doing so will make their job of investigating your appeal and providing you with information regarding its status, when you will receive payment, and other related information much easier.

Things to Know

Remember that the likelihood of your appeal being accepted is much higher if you provide complete and accurate information. You’ll also need to make sure that your appeal completely addresses the reasons why your initial application was rejected and provides substantial information that will prove your side of the story. You’ll also need to follow up on the status of your appeal.