Your R370 Grant Application Is Declined: What You Can Do, Solution?

If your R370 grant application was declined, you might be feeling sad or worried. It’s important to understand why this happened and how to resolve it. Luckily, we have a guide to help you through this situation. Follow these guidelines to improve your chances of getting approval for a Social Relief of Distress (SRD) grant.

Reasons Your R370 Grant Application Was Declined

Sassa provides various grants for people without a source of income. However, due to the high number of applicants, it can be challenging for them to approve every application quickly. If your application was declined, here are some common reasons you might see when checking your status on the official Sassa website:

1. Identity Verification Failed
   Sassa verifies the details of every applicant to avoid fraud. If your information does not match what the Department of Home Affairs has, you’ll see the message “Identity_verification_failed.” This may happen if you misspelled your name or if there’s a typo in your application.
2. Alternative Income Source Identified
   If Sassa finds that you have a source of income above R595 per month, your application will be declined. They check bank details, and even small transactions through e-wallets can be seen as an income source.
3. UIF Registered
   If you receive Unemployment Insurance Fund (UIF) payments and have been working more than 24 hours a month, you won’t be eligible for the R370 grant.
4. NSFAS Registered
   If you’re getting financial aid from the National Student Financial Aid Scheme (NSFAS) and have an annual income of R350,000 or less, you cannot apply for the R370 grant.
5. Government Payroll Registered
   If you’re employed by the government, your application will be declined as government employees are not eligible for this grant.
6. Existing Sassa Grant
   If you are already receiving another social grant from Sassa, you cannot apply for the R370 grant.
7. Age Outside Range
   You must be between 18 and 60 years old to qualify. If you’re under 18, your parents can apply on your behalf.
8. Referred to SA Fraud Prevention Service (SAFPS)
   Sassa checks for potential fraud, and if they find suspicious information, your application may be declined.
9. Debtor
   If you previously received R370 grants when you were not eligible, you may need to repay those amounts before you can apply again.
10. Deceased Record on DHA
    If you are registered as deceased on the Department of Home Affairs (DHA) website, you cannot apply for the grant.

Solutions for a Declined R370 Grant Application

Now that you know the reasons behind your application’s rejection, here’s how to address them:

1. Check and Correct Mistakes
   Review your application carefully. If it was declined due to mistakes like Identity Verification Failed, you can take steps to correct those errors.
2. Apply for a Reconsideration Appeal
   Sassa allows applicants whose applications were declined to appeal. You have 90 days to apply for reconsideration. Visit Sassa’s official website to submit your appeal using your ID and phone number.

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