Need Help

Some helpful tips for appealing to your SASSA benefits application:

  • You have between 30 to 90 days to appeal
    • Appeals made more than 90 days after the initial declination will automatically be rejected.
  • Appeals must be made to the Independent Tribunals for Social Assistance Appeals (ITSAA.)
  • Scrutinize all information you submitted on your previous application for discrepancies.
    • You want to make sure that all information submitted on your appeal application is complete and accurate.
  • You can update your application here
    • That will ensure that payments will be sent to the right place if your appeal is approved.
    • Click on the saved button when you’re finished with your changes. You’ll go right to the SASSA main page.
  • You’ll need to check the confirmation box to confirm that you have read and understand the clauses in the Declarations and Consent Documents.
  • Select the “submit’ button and seek out the confirmation message
    • You’ll know that your application was submitted successfully when you see the confirmation message.
  • Note that you’ll need to submit your appeal request in the month that your application was declined to maximize your chances of receiving benefits.