Once you submit your application for the SRD grant, you can check the status update to see the result. Waiting for your SASSA status to be updated and if it shows as pending. Don’t panic your application has not been approved or rejected yet; it is still under processing. Allow some time for the process to complete. 

This means SASSA has received your application and it is currently under review. The SASSA team will carefully recheck all your information and other details you have provided, and soon, they will either accept or reject it. Once the decision is made, your status will be updated accordingly. 

You are not alone. If you see “Pending“, that’s completely normal, as thousands of applicants experience the same thing every day and wonder what is happening with their application.  

Here is a user-friendly guide to help you understand what a pending status really means and which steps you can take to fix it?

What does “Pending” mean?

When your SASSA status shows pending, it clearly means your application is under review, and no final decision has been made yet.

SASSA follows a strict process to approve each application. Before anything gets approved, they Make sure you are eligible for the SRD grant and that all your personal information and bank details are correct and up to date. 

They have a proper system to check and verify each application. There are millions of applications submitted; hence, it takes some time to verify and complete the process. 

The verification process involves checking your information with official databases like the South African Revenue Service SARS, National Financial Aid Scheme NSFAS or Unemployment Insurance Fund UIF to confirm the eligibility criteria for the SRD grant funds. Due to these in-depth reviews, the process can take time. As a result, your status may remain pending for a while. 

SASSA aims to complete the processing within three months from the date of submission. To avoid delays or rejection, make sure you provide accurate and correct information to receive your grant. Stay calm and monitor your status regularly. 

Top 5 Reasons For “Pending” Status

First, make sure that all your personal information, phone number or bank details are accurate and up to date to avoid any delays. 

If your SASSA is still showing as pending, don’t worry here are some common reasons mentioned below which cause it to show pending. 

Please read them carefully and take the right steps accordingly to resolve the issue. 

• SASSA Systems Delays 

During peak reapplication periods, high volume of application can cause the system to slow down and show delay. This can slow down the process and mark your status as pending for a while . But don’t worry; it’s not your fault; it’s just a delay from their side. 

• Verification Delays 

Your ID verification process may take time to verify as SASSA cross-check your information with the Department of Home Affairs to confirm your identity. If there is a mismatch in your information, it will show pending until it is sorted out. The review process takes time, so avoid unnecessary worry. 

• Incorrect Information 

Sometimes, a small mistake like incorrect or incomplete information or a misspelling in your name or phone number may lead to your status being pending. Double-check everything and update any incorrect information to avoid delays. 

• Unconfirmed Banking Details 

It may be due to your banking details not being verified by SASSA yet. SASSA may temporarily pause your application status if your bank details cannot be verified. If your bank account is new or gives wrong information by mistake, then reenter your banking details and make sure the name matches your application. 

• Declined Applications 

If SASSA declined your past application, then the system may take a longer time to review a new submission. To avoid making all the factors due to which your application was rejected have been resolved before applying. 

How To Fix SASSA Pending Status 

Waiting for your grant and wanting to get your status pending approval. 

After understanding the reasons behind the pending grant. here are a few simple guidelines to avoid delays

• First, make sure you are eligible for an SRD grant and will meet all the requirements set by SASSA. 
• All personal details, phone numbers and bank account are accurate and up-to-date 
• All required documents are correctly submitted  
• Don’t forget to reapply for the latest month to avoid more wait. 

Seeing your status may feel stressful, but don’t worry. SASSA is just reviewing your application in detail, which takes time. 

Stay calm; your approval is just around the corner. Check your status regularly online to stay up to date. 

How Much Time Does It Take For SASSA To Resolve The Pending Status?

It usually takes around four weeks or more, depending on the application. The application process depends on how many people have submitted their applications. The more applications they receive, it may take a little bit more time to process. 

Contact SASSA Directly 

If your status remains pending for a long time, contact SASSA directly to resolve the issue. 

• Contact with their WhatsApp number at 082 046 8553
• You can also solve this by calling
•  the toll-free number 0800 60 10 11
• Visit the nearest SASSA office physically and get it solved

FAQ